We will deliver our goods in Finland and to abroad ( to Europe and to outside Europe)
When you find something sweet from our shop, we will deliver in two working days from your purchase. You will receive more info of your package from the delivery company to your e-mail and/or phone.
Please always double check your information when placing an order!
At our shop you can make a payment with many of online banks, Paypal and with Visma Pay. Also Mobile pay, Klarna and many more! We have in use of: Osuuspankki, Danske Bank, Nordea, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-pankki, Handelsbanken, Ålandsbanken, Pivo, Visa-, Visa Debit, Visa Electron, Mastercard ja Debit Mastercard- kortit.
Paying through Visma Pay:
Our store´s payments trafficer is Visma Pay (Paybyway OY, Y- 2486559-4), wich is registered in Finanssivalvonta payment register in Finland. By clicking on the Visma Pay icon, you will transfered into Visma Pay´s page to finish the payment, and the receiver on the receipt there will be Visma Pay or Paybyway Oy. Visma Pay will transmit the payment to the Pikku Pingviinit store. Paying is safe, because all the information regards of the payment will be transmitted through a secured connection, so no-one non-related to this transaction will see any of the information on the payment being made.
Visma Pay contact information:
Visma Pay, Paybyway Oy (Y- 2486559-4), E-mail: helpdesk@vismapay.com , Telephone: (+358)9315 42 038 (business days 8 am-4 pm.) Contact address: Laserkatu 6, 53850 Lappeenranta, Finland.
Our products have 14 business days return policy from the day you receive them. We will only return your funds if you receive a product from us that is broken or in another way damaged. The returned products need to be in a good and re-sellable condition in order to receive your funds back if you wish to do so. We love our products and we will check them before carefully packing them for shipping. A commissioned piece, that has been created after your order, and has been approved as a ready piece from our photos, has no returning policy after it has been received in one piece.
If you have any questions, please contact us via e-mail at info@pikkupingviinit.com